Privacy Policy

1. Information We Collect

When you engage LocalCitationAgency for manual directory submissions, audit checkers, or custom orders, we collect information strictly necessary to perform local SEO services. This includes:

• Business NAP Information: Legal business name, physical street address, suite numbers, telephone numbers, and official business website URL.
• Contact Information: Client name, email address, and billing contact details for invoicing and live report spreadsheet delivery.
• Directory Optimization Media: Company logos, business photos, description keywords, hours of operation, and social profile links provided for directory profiles.

2. How We Use Business Data

The information submitted through our order builder or contact forms is solely used to:

• Register, claim, and verify public local business listings on authoritative national and local web directories (e.g., Yelp, YellowPages, Bing Places, Apple Maps, local chambers of commerce).
• Deliver comprehensive white-label Excel/Google Sheets reports containing public live URLs, listing status, and account credentials.
• Communicate order status updates, duplicate suppression notices, and customer support inquiries.

3. Ownership and Account Credentials

Unlike subscription networks that hold your listings hostage, LocalCitationAgency operates a 100% client-ownership model. Every account created during our manual submission process belongs entirely to you. We transfer all usernames and passwords directly in your delivery report, and we never alter or delete your listings if you conclude work with us.

4. Information Sharing & Third Parties

We do not sell, rent, trade, or monetize your personal or client data to data brokers or advertising third parties. Your business NAP details are published only on the legitimate web directories and platforms that you commissioned us to build citations on.

5. Data Security

Our web infrastructure is hosted on Cloudflare with end-to-end SSL encryption (HTTPS), DDoS mitigation, and strict access controls. Only authorized citation specialists assigned to your project have access to your order submission notes.

6. Contact Our Privacy Team

If you have any questions or wish to update or delete your information, please reach out to us at: